Customer service

Our Technical Support Department is available 24/7
with a maximum 4 hours response time.


Remote Support Services
Experiencing a malfunction? Our Support Team is ready to assist you with remote dial-in. If a connection is not available, we will send you our Remote Support Kit to enable remote analysis and diagnosis.

Service Health Check
Regular Service Health Checks help you to minimize your maintenance expenses, while maximizing operational continuity. Our life-cycle logbook helps you to easily manage the condition of your machine.

Preventative Maintenance Services
Regular maintenance helps you to keep your equipment in top shape. Our tailored maintenance programs are developed to answer to your specific needs. We help you to maximize the lifecycle of your solutions, by updating functionalities and performance over time.

Hands-on Classroom Learning
Utilize the full potential of your machine, by learning every detail of its operation and maintenance. By optimizing the human factor, your organization reaches the highest efficiency and output.

Spare Parts Service
One-stop-shop for all your OEM spare part of all BPA solutions.

Service contract
Upgrade your demands. With a BPA Service Contract, we guarantee the quick availability of additional support services.